I don’t know what it is about people who are in airports but there is a constant angry vibe that I’ve seen. This past year I’ve flown over 30 round trips and still can’t believe the lack of kindness in the airports. Believe me, I am not saying that I was a perfect passanger. But when a flight is overbooked, a child is screaming, the security checkpoint line is long, and a line of people trying to find out what is going on, many people have a reason to just mentally snap.
Day after day I see people push and shove, run/cut off others, and get upset with someone who is holding up the line, even if they have a reason. But sometimes, just sometimes, you see that one individual who is willing to help.